Service
Maintenance service
1. During the warranty period for faults, the owner's designated contact person shall notify us or the owner's unit shall notify us in writing;
2. After receiving the notification, the technical support personnel of Shenzhen Top Company will arrive at the site of use within 24 hours to handle it;
3. From the date of commissioning and acceptance, the warranty period for the weighing body and the warranty period for electronic components shall be implemented in accordance with the contract, with lifelong maintenance;
4. The system's regular software will have lifelong free maintenance and a one-year free warranty for upgrades;
5. During the free repair period, faults or damage caused by human factors or natural disasters will only be charged for repair costs;
6. Repair services outside the free repair period will only be charged for repair costs.
7. The company will promptly handle and collect user complaint and consultation information, ensuring user...
Look forward to your call
Mobile phone:15207553338
Telephone:400-671-9003
Production address: Room 101, Building 5, No. 33, Guanchang Road, Dalingshan Section, Dalingshan Town, Dongguan City, Guangdong Province
Office address: Room 1004, New Land Central Office Building, No. 868, Guangming Avenue, Guangming Community, Guangming Street, Guangming District, Shenzhen City, Guangdong Province